Effective Date: 1st March 2025
Welcome to Cue Tune (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.cuetune.com and use our services.
1. Information We Collect
When you use our website or enroll in our courses, we may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Payment details (for transactions)
- Account login credentials
b) Non-Personal Information
- IP address
- Browser type and version
- Device information
- Website usage statistics (pages visited, time spent, etc.)
- Cookies and tracking technologies
c) Payment Information
We use secure third-party payment processors to handle transactions. We do not store your payment details on our servers.
2. How We Use Your Information
We collect and use your information for the following purposes:
- To Provide Services – Enroll you in music courses, schedule lessons, and process transactions.
- To Communicate with You – Send course updates, newsletters, promotions, and respond to inquiries.
- To Improve Our Services – Analyze user behavior to enhance our website and course offerings.
- To Ensure Security – Detect and prevent fraudulent activities, unauthorized access, or policy violations.
- To Comply with Legal Requirements – Meet regulatory obligations and respond to lawful requests.
3. How We Protect Your Information
We take security seriously and implement measures to protect your personal data, including:
✔ Encryption – Secure data transmission using SSL encryption.
✔ Access Control – Limiting access to personal data only to authorized personnel.
✔ Regular Security Audits – Monitoring and improving our security systems.
Despite these efforts, no online platform is 100% secure. We encourage users to keep their account credentials confidential.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it in the following circumstances:
- With Trusted Third-Party Service Providers – For payment processing, email services, and analytics.
- For Legal Compliance – If required by law, court orders, or government regulations.
- With Business Partners – If we collaborate on promotions or events (with your consent).
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser.
✔ Essential Cookies – Necessary for website functionality.
✔ Analytical Cookies – Help us understand user behavior.
✔ Marketing Cookies – Used for personalized promotions.
You can choose to disable cookies, but some site features may not function properly.
6. Your Rights & Choices
Depending on your location, you may have the right to:
✔ Access Your Data – Request a copy of your personal information.
✔ Update or Correct Information – Modify inaccurate or outdated details.
✔ Request Data Deletion – Ask us to delete your account or personal data.
✔ Opt-Out of Marketing – Unsubscribe from promotional emails anytime.
To exercise any of these rights, contact us at Customer@cuetune.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.
8. Children’s Privacy
Our services are not intended for children under 13 years old. If we learn that we have collected data from a minor without parental consent, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
For questions, concerns, or requests regarding your privacy, please contact us:
Address: 45 West 34th Street, New York, NY 10001
Email: Customer@cuetune.com
Phone: (212) 555-7890
By using our website, you agree to this Privacy Policy. If you do not agree, please do not use our services.